A chimney sweep in Port Royale with a written record
Start with a free inspection, approve the cleaning you want, then see what came down before we leave.
- Owned and run locally
- Available for same-day service
- Fully licensed and insured
- Family owned and run
Hints that soot has built up inside
- A cap screen furred with soot
- Soot stains above the fireplace opening
- Smoke puffing out as a fire starts
- Ash piled high in the firebox
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Chimney sweeping decisions explained
A chimney with no cleaning history
A house can change hands without any record of when the chimney was last cleaned. An empty, tidy firebox says little about the flue above it. Treat an unknown history as a reason to have the flue looked at before the next fire.
Tell us what you do know, even if it is only that the previous owner used the fireplace. We plan the cleaning around the free inspection and write down what we find. From this visit on, you have a record to work from.
Grates, andirons and tools during a sweep
Loose items in the firebox come out before cleaning: the grate, andirons, fire screen and ash tools. They are set on the covered hearth or moved clear of the work area. Debris is shaken off them into the collection bags.
A grate with a broken leg or burnt-through bars is worth replacing, because it can let burning wood roll toward the opening. We point it out so you can decide what to do. The accessories go back where they were once the cleaning is finished.
What goes into the fire affects the flue
EPA wood-burning guidance lists things that should not go into a fireplace: household trash, cardboard, plastics, foam and painted, coated or pressure-treated wood. Burning them can release toxic or harmful chemicals, and the same guidance says they may damage the appliance.
If any of these have been burned, mention it when you book. It helps us understand unusual deposits or smells. After the cleaning, keeping the fire to dry wood alone is one of the simplest ways to slow the next buildup.
If a weak part breaks during cleaning
Brushing puts gentle force on the lining and on parts like the damper and cap screen. A part that was already failing can crack or come loose under that force. When that happens, we stop and show you.
We explain what broke, why it was weak and what it means for using the fireplace. A repair would be priced as its own item. Being open about it matters more than finishing the cleaning quietly. The written record notes the part, its condition before brushing and what happened.
Items in a chimney cleaning visit
- Ash removal and bagged debris
- Debris hauled away at the end
- Top access plan agreed in advance
- Upfront price for the agreed cleaning
Questions about soot, flues and sweeping
Can you clean more than one fireplace on the same visit?
Yes. Tell us about each one when you book so the estimate lists every flue and opening. Each fireplace is its own line, and you choose which ones to include.
Do you haul away the soot and debris?
Yes. Everything that comes down is bagged at the fireplace, and anything that falls on the roof is gathered too. It all leaves with us when the work area is cleaned up.
What should I tell you when booking a chimney sweep?
Give us the number of fireplaces and which ones you use. Add any manual or model label, recent smoke or smell, and access notes for the roof or gate. Anything you do not know, we find out during the free inspection.
More Ways to Care for Your Fireplace
- Fireplace Hearth RepairRepair the hearth surface after considering the supporting assembly and fireplace requirements.
- Ventless Gas Fireplace ServiceService the identified vent-free appliance without bypassing its required safety components.
- Chimney Damper Repair and ReplacementRestore a usable damper mechanism after checking the plate, frame and control linkage.
- Wood-Burning Fireplace Insert InstallationFit a wood-burning insert after assessing its host fireplace and full connection requirements.
- Gas Fireplace Repair and ServiceGet a model-specific gas fireplace service plan for the fault you are seeing or the maintenance your unit needs.
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Our team will contact you to arrange your inspection.
Chimney & Fireplace Brands We Work With
DuraVent 
Olympia Chimney and Venting 
Copperfield Chimney Supply 
Rutland 
Heatilator 
Heat & Glo