Your masonry fireplace, fitted with a wood insert in Palm Grove
Insert, liner, faceplate and floor protection are written as separate items, so you can see what the job includes.
- Owned and run locally
- Available for same-day service
- Fully licensed and insured
- Family owned and run
Reasons to consider a wood insert for your fireplace
- An old insert with no full liner
- A worn insert with a warped door
- A faceplate that no longer seals
- Mortar gaps inside the firebox
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Installing a wood insert the way its manual intends
Chimney height and the insert
Insert manuals include a recommended chimney height measured from the flue collar. A chimney that falls short can struggle to draw, especially when the fire is first lit. The masonry chimney above your fireplace already has a height, so the question is whether it suits the model.
We compare your chimney with the manual of each insert you are considering. If one model is more forgiving of a short chimney, we point that out. Extending a chimney is not a service we offer, so the fit between model and chimney matters from the start.
A second-hand insert needs its label and manual
A used insert can be installed only if its label is present and its manual available, since clearances, liner size and hearth protection all come from them. Missing parts, cracked glass or a warped body are reasons to stop. Parts availability also matters for a unit that may be out of production.
We look at a second-hand unit before you commit to it where possible. If the label is missing or the manual cannot be found, we explain why we cannot install it. A newer unit may cost more upfront and save a difficult installation.
Hot surfaces around children and pets
An insert's glass, door, faceplate and top become very hot during use. Manuals warn about serious burns and ask owners to keep children, clothing and furniture away and to warn children of the hazard. The faceplate stays warm for some time after the fire dies.
We point out the hottest surfaces at handover and where the manual places its warnings. Supervision matters more than any single device. Keep the loading door area clear, especially when young children or pets are in the room.
Signs the house is pulling against the chimney
When exhaust fans or a tight house pull air out of the room, an insert can struggle to draw. Smoke at the door during loading, a lazy fire or odors when the insert is cold can all point that way. Manuals list downdraft and competing fans among the causes to check.
We check the fans in the house and the air supply near the insert when a draft complaint comes up. Sometimes the fix is as simple as opening a nearby window slightly while the fire burns, as one manual suggests. We explain what we find and what else may help.
What your insert installation scope lists
- Insert model matched to the opening
- Liner insulation where instructions require
- Top plate and liner cap
- No link to other flues or ductwork
Common questions about liners and wood inserts
Do you handle gas inserts or electric inserts as well?
Gas and electric inserts are handled by our other services, each with its own rules. This service is for wood-burning inserts only. Mention the fuel you have in mind, and the visit is arranged for the right job.
How close can furniture sit to a wood insert?
The manual for your model sets the clearances and the protected floor area, and furniture belongs outside them. We point out those zones at handover. Keep rugs, cushions and stored wood out of the area in front of the loading door.
What does the free inspection include for an insert in Palm Grove?
We look at the masonry fireplace, the smoke chamber, the damper, the chimney and flue, the hearth and the trim around the opening. We also check roof access for the liner work and measure the opening in three directions.
More Ways to Care for Your Fireplace
- Chimney Masonry RepairRepair affected chimney brickwork and joints with materials selected for the construction already in place.
- Ventless Gas Fireplace ServiceService the identified vent-free appliance without bypassing its required safety components.
- Chimney Damper Repair and ReplacementRestore a usable damper mechanism after checking the plate, frame and control linkage.
- Chimney Liner Installation and ReliningPlan a compatible chimney liner installation with the existing passage, connections and maintenance access considered together.
- Spalling Brick Repair and Chimney Brick ReplacementReplace deteriorated chimney bricks while retaining suitable surrounding masonry.
We received your request
Our team will contact you to arrange your inspection.
Chimney & Fireplace Brands We Work With
DuraVent 
Olympia Chimney and Venting 
Copperfield Chimney Supply 
Rutland 
Heatilator 
Heat & Glo