A new wood-burning fireplace, installed in Whisper Walk
You receive the manual, the listing details and a written record of the work when the fireplace is handed over.
- Owned and run locally
- Available for same-day service
- Fully licensed and insured
- Family owned and run
Situations that lead to a new wood fireplace
- A prefab unit with a warped firebox
- Rusted metal inside an old fireplace
- Renovation plans that include a fireplace
- Chimney parts from mixed brands
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The engineering behind a new fireplace in Whisper Walk
Read the installation manual before the brochure
A brochure shows the finished face. The installation manual shows the framing dimensions, the air spaces, the hearth extension and the chimney parts. Those pages decide whether a model suits your room far more than its photograph does.
Ask us to walk through the manual with you for any model you like. We point out the requirements that affect your house in particular, such as a tall chimney run or a floor that needs a raised hearth. Then the brochure can do its real job, which is helping you like the look.
Standoffs and the header above the unit
Many factory-built units have standoffs on top that set the gap to the header and framing above. The header must sit where the manual shows, often resting on those standoffs rather than lower. Moving it down to suit a finish plan can close an air space the listing depends on.
We set the header height from the manual and check the standoffs before framing continues upward. If your finish design calls for a lower opening line, we explain what the listing allows. Any change is discussed before it is built, not corrected afterward.
When an insert might suit you better
If you already have a sound masonry fireplace, a new fireplace may not be the right path. A wood-burning insert placed in the existing firebox, with its own liner, is a different installation with its own rules. It keeps the masonry and changes how the fire burns.
We explain the difference so you choose the right project, and our fireplace insert installation service covers that path. A factory-built fireplace, on the other hand, generally cannot take a wood insert unless its listing allows one. The listing and the host decide.
Keeping the maker's warranty intact
Fireplace makers attach conditions to their warranties. Unapproved parts, modifications, overfiring and installation outside the manual can void them, along with the listing itself. The warranty terms travel with the model, so they belong in your files. Some makers also want the model and serial number recorded.
We install to the manual and use only listed parts, which keeps those conditions met. Our workmanship warranty covers the installation work we do, separately from the maker's product warranty. The written record shows which is which. Ask us to explain any warranty clause you find unclear.
What the free inspection covers for a new fireplace
- Chimney route from firebox to roof
- Firestops and attic insulation shield
- Damper type and operation check
- Masonry chimney lining and cleanout plan
Fireplace installation questions raised in Whisper Walk
What happens to the roof opening at the end of each day?
Any open roof penetration is covered at the end of every work day until the chimney is sealed. Debris is gathered daily and taken away with us once the job is complete. Tell us about anything else on the roof we should protect.
What paperwork do we keep after the installation?
You keep the manual, the listing details, the completed installation checklist and our written record of the work. The record names the model, serial number, chimney parts and clearances confirmed. Keep them together for future service.
Is the workmanship on the installation covered?
Yes. We back our installation work with a workmanship warranty, and the maker's product warranty covers the fireplace itself under its own terms. The written record shows which parts of the job fall under each.
We received your request
Our team will contact you to arrange your inspection.
Chimney & Fireplace Brands We Work With
DuraVent 
Olympia Chimney and Venting 
Copperfield Chimney Supply 
Rutland 
Heatilator 
Heat & Glo