Gas fireplace repair and service for homes in Boca West
You hear what the service covered, what we found, and which items would be a separate repair.
- Owned and run locally
- Available for same-day service
- Fully licensed and insured
- Family owned and run
Early signs of a gas fireplace fault
- Main burner will not come on
- Igniter clicks but nothing lights
- Glass hazy or gasket fraying
- Leaves or a nest at the outside termination
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Keeping a gas fireplace in working order
Repairing a vented gas log set
A vented gas log set burns inside a working wood fireplace and sends its combustion products up the chimney. Its burner, pilot, valve and logs are covered by the manual that came with the set. Repair follows that manual, not the instructions of a different set.
We check the burner and pilot, the valve and any remote system, and the log layout. If the set is damaged beyond the parts that are still listed, we explain it and treat a replacement as an installation. Vent-free log sets are a separate service with their own requirements and are quoted as such.
Approving the repair before the work starts
After the free inspection, you receive an estimate that names the fault, the proposed repair and the parts involved. Each item is priced so you can see what the repair includes and what is separate. Work begins only after you approve it.
If we find something new once work is underway, we stop and explain it before going further. A change in scope gets its own price and your approval. That way the final invoice matches the agreed work, with no hidden fees added at the end.
Keep the manual with the fireplace
Gas fireplace installers are told to leave the manual with the person responsible for using the appliance. It holds the model details, the log diagram, the maintenance list and the parts list. Without it, service takes longer because each detail has to be confirmed another way.
If you have the manual, keep it near the fireplace or with your house papers, along with our written records. If it is lost, we can often find a copy from the model number. Either way, the next person who services the unit in Boca West will be glad it is there.
Panels and guards refitted before the unit runs
Service means removing some parts, such as the barrier screen, front trim, glass assembly and control access panels. The manuals require every guard and screen taken off for service to be back in place before the unit is lit.
We refit every part in the order the manual shows, check the latches and fastenings, then run the fireplace. If a part is damaged during removal because it was already worn, we tell you and quote the listed replacement. The unit is not handed back with a guard missing or loosely placed.
What your gas fireplace estimate covers
- Burner port inspection and cleaning
- Air shutter setting check
- Visual check of the outside termination
- Specified replacement parts priced separately
Gas fireplace questions we hear often
How do you find the right part for an older model?
We read the rating plate for the model and serial range, then check the maker's parts list for the current number. Where a part has been superseded, the listed successor is used, and where none exists, we explain the options before quoting.
Can a propane unit be switched over to natural gas?
Some models allow it with the manufacturer's conversion kit, fitted by a qualified service person, and others do not. We read the rating plate and manual, then explain whether a conversion is possible and how it would be priced.
What if a carbon monoxide alarm goes off with the fireplace on?
Get everyone out into fresh air and call 911 from outside. Stay out until the responders say the house is safe to enter. Afterwards, leave the fireplace off until it has been inspected.
More Ways to Care for Your Fireplace
- Chimney Masonry RepairRepair affected chimney brickwork and joints with materials selected for the construction already in place.
- Gas Fireplace VentingAssess and repair the gas fireplace vent arrangement using components suited to the identified system.
- Smoke Chamber RepairRepair identified smoke-chamber surfaces with the access and material requirements clearly defined.
- Prefab and Zero-Clearance Fireplace RepairIdentify and repair manufactured fireplace components using the appropriate model information.
We received your request
Our team will contact you to arrange your inspection.
Chimney & Fireplace Brands We Work With
DuraVent 
Olympia Chimney and Venting 
Copperfield Chimney Supply 
Rutland 
Heatilator 
Heat & Glo