Diagnosis and repair for gas fireplaces in Fontainebleau
You hear what the service covered, what we found, and which items would be a separate repair.
- Owned and run locally
- Available for same-day service
- Fully licensed and insured
- Family owned and run
Changes in a gas fireplace worth mentioning
- Flames lifting off the burner
- Flames missing along part of the burner
- Remote no longer controls the fire
- Rust or peeling paint in the firebox
Jump to
From symptom to repair on a gas unit
When a gas fireplace must stay off
Some findings mean the appliance should not run until they are corrected. Cracked glass, a missing barrier, a perforated firebox, water damage to the controls, a failed leak check or a vent fault can each put a unit in that category.
We explain the finding before we leave and put it in writing. The unit is left off, and we show you which repair or which other trade would clear the condition. Nothing about that advice depends on whether you book the repair with us.
Parts ordered after your approval
Many gas fireplace parts are specific to a model and serial range, so they are ordered once you approve the repair. We confirm the part number from the parts list before ordering, and we tell you if the maker has superseded it with a different number.
If a part needs to be ordered, the repair is finished on a return visit. The fireplace may need to stay off in the meantime, depending on the fault. We tell you which applies and keep you informed if a supplier changes the expected availability.
Maintenance visits as a unit gets older
As a gas fireplace ages, routine care helps catch worn parts before they stop the unit working. The manufacturers whose manuals we work from ask for inspection by a qualified service person, with cleaning and checks listed for that visit.
We offer maintenance visits that follow that list for your model. Each visit adds to your written record, which makes trends easier to spot, such as a pilot that needs more cleaning each time or a blower that has become noisier. Repairs found during maintenance are quoted separately.
Draft checks on draft-hood models
Some gas fireplaces vent naturally through a Type B vent and have a draft hood. On those units, a draft check at the draft hood relief opening after warm-up shows whether combustion products are going up the vent or spilling into the room.
We carry out that check during service on draft-hood models, following the method the vent maker describes. If the draft is poor, the cause may sit in the vent, the building or the appliance. We explain what the check showed and whether the unit should stay off until the cause is found.
What we check on a gas unit
- Model and rating plate identification
- Igniter and flame sensor check
- Thermocouple or thermopile output check
- Draft check on draft-hood models
Asked about gas fireplace repair
Will you replace the control valve if the fireplace will not light?
Only if testing points to the valve. A no-start can come from the pilot, igniter, flame sensing, wiring, power supply or settings. We name the part the findings support and explain why before you approve it.
Can a propane unit be switched over to natural gas?
Some models allow it with the manufacturer's conversion kit, fitted by a qualified service person, and others do not. We read the rating plate and manual, then explain whether a conversion is possible and how it would be priced.
Do you clean the glass during a gas fireplace service?
We clean the inside of the glass with a product suited to it and inspect the gasket and frame, as the maintenance list asks. A cracked panel or damaged gasket becomes a separate glass repair with its own price.
More Ways to Care for Your Fireplace
- Chimney RebuildRebuild the affected chimney section with the retained structure, roof connection and passage included in the plan.
- Chimney Masonry RepairRepair affected chimney brickwork and joints with materials selected for the construction already in place.
- Spalling Brick Repair and Chimney Brick ReplacementReplace deteriorated chimney bricks while retaining suitable surrounding masonry.
- Chimney Liner Installation and ReliningPlan a compatible chimney liner installation with the existing passage, connections and maintenance access considered together.
- Chimney WaterproofingTreat suitable chimney masonry after checking the surface, repair needs and product requirements.
We received your request
Our team will contact you to arrange your inspection.
Chimney & Fireplace Brands We Work With
DuraVent 
Olympia Chimney and Venting 
Copperfield Chimney Supply 
Rutland 
Heatilator 
Heat & Glo