
Vent-free gas fireplace service for Dolphin Isles homes
Vent-free service that respects the safety pilot, the room size rules and the listing of the host fireplace.
- Owned and run locally
- Available for same-day service
- Fully licensed and insured
- Family owned and run
What changes in a ventless unit before a repair
- Igniter clicks with no flame
- Flame changed after cleaning
- New finishes built close to it
- Pilot hard to light after gas work
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Ventless gas fireplace repair notes for Dolphin Isles
Cleaning an ODS pilot the maker's way
Cleaning an oxygen depletion sensor pilot follows a set order in the manuals. The unit is off and cool. Loose dust is brushed lightly while a vacuum draws it away, so nothing falls into the pilot opening. The air intakes are then cleared with compressed air.
Where the maker describes it, the pilot supply line is also cleared in the direction the gas flows. After reassembly, every joint we disturbed gets a leak check, and the pilot is lit and watched. You see the flame before we call the cleaning finished.
What a normal vent-free flame looks like
Vent-free manuals describe and often picture a normal flame for the model. One log set manual describes a normal flame as lively, with blue and yellow in it. What matters is the shape, the height and whether the burn stays clean, with no soot once break-in is over.
We light the unit and compare the flame with the manual rather than with a general rule. If the flame matches, we tell you so. If it does not, we trace the difference to the ports, the air opening, the embers, the logs or the pressure.
The damper above a vent-free log set
In a wood fireplace fitted with vent-free logs, the damper is not something to seal shut or forget. Log set manuals say how it should be set for that model. Some tie an open damper to clearance or air rules, and at least one says the damper must not be sealed.
We check that the damper is set as the manual requires and that it moves as it should. If the damper is damaged, its repair is a separate item, and we name it on the estimate. Damper repair is quoted on its own.
Owner tasks and service tasks on a vent-free unit
The manuals divide care into what you can do and what a service person should do. Owner tasks include light dusting when the unit is cool, changing remote batteries and keeping the area around the fire clear. Pilot, burner, valve and log setup work belongs to service.
We show you where the line falls for your model. If you are unsure whether a task is yours, ask before you start. A short question can prevent a moved log or a bent pilot.
Ventless log and pilot items on the estimate
- Burner primary air opening cleaned
- Room volume against the rating plate
- Leak check on disturbed joints
- Parts priced as separate items
Ventless unit questions we hear often
Do vent-free logs have to sit in exact positions?
Yes. Each set comes with a placement diagram, and the flames are meant to rise between the logs. A log out of place can cause soot and poor combustion. We reset every piece to the diagram and check the flame before we leave.
Can my ventless unit be converted from propane to natural gas?
Some vent-free models state that field conversion is not permitted, and the unit must burn the gas on its rating plate. Where the maker offers a correct replacement for the other fuel, we explain it. We do not alter orifices on our own.
Why is there moisture on the windows when it runs?
Burning gas produces water vapor, and a vent-free unit releases it into the room. More condensation than usual can suggest the unit is large for the space or short of fresh air. We check both against the manual.
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Local service. Careful repairs. A fireplace worth coming home to.
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Chimney & Fireplace Brands We Work With
DuraVent 
Olympia Chimney and Venting Copperfield Chimney Supply 
Rutland Heatilator Heat & Glo