
Vent-free gas fireplace service for Durrs homes
The ODS pilot is cleaned, tested and replaced only with the listed part for your burner system.
- Owned and run locally
- Available for same-day service
- Fully licensed and insured
- Family owned and run
Signs a ventless gas fireplace needs service
- Pilot goes out during use
- Pilot lights but burner will not
- Dark marks on the wall above
- Unit exposed to water or flooding
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Repairing a ventless unit without bypassing its safety pilot
How the oxygen depletion sensor protects the room
An oxygen depletion sensor pilot is a pilot flame shaped to react to the air around it. As oxygen in that air falls, the flame changes and stops heating its sensing tip. The gas control then closes and the unit shuts down.
The Florida fuel gas code requires this kind of safety shutoff on unvented room heaters, and the listing depends on it. A shutdown from the sensor is the system doing its job. Our work in Durrs is to find why it tripped, not to make it stop tripping.
When a vent-free pilot flame lifts away
A pilot flame that lifts off its tip or dances away from the sensor often points to gas pressure. Pressure that is too high or too low can both change the flame's shape. Drafts across the burner can do the same.
We take pressure readings at the valve's test points where the model provides them, then compare them with the rating plate. If the supply is outside its range, the fix may belong to your gas utility or a gas contractor. We tell you which side of the valve the problem sits on.
Paint and finishes inside a ventless host fireplace
One log set manual lists paint or soot inside the fireplace among the things that influence how the burner and its pilot run. A freshly painted firebox can give off odors as it heats. Finishes near the opening can also discolor when the setup is not right.
If the fireplace was painted or refinished recently, tell us what was used and when. We check the clearances and the flame, and we explain whether the finish or the burner needs attention. Refinishing is not our work, so we name it as a separate trade if needed.
Leaving a faulty ventless unit off until service
If a vent-free unit is shutting down, smoking, sooting or smelling wrong, the sensible choice is to leave it off. The manuals say so in several places. Use another heat source in the meantime if you need one, and let others in the house know the unit is out of use.
Do not remove panels, move the burner or change settings while waiting. Those steps can hide the cause we need to find. Leave the unit as it was when the problem appeared, and describe it to us in your own words.
What we price separately on a ventless unit
- Thermocouple or thermopile output check
- Burner primary air opening cleaned
- Clearances to mantel, walls and floor
- Fireplace doors open while burning
Ventless fireplace service questions, answered plainly
Can the oxygen depletion sensor be adjusted or bypassed?
No. The manuals forbid adjusting or tampering with the ODS pilot. When it misbehaves, it is cleaned as the maker describes or replaced with the same listed model. A unit that cannot be made right stays off until it can.
Can the burner run with the fireplace doors closed?
No. Log manuals require fireplace doors to be fully open whenever a vent-free burner operates. Closed doors can cause sooting and pilot outages, and one manual lists damage and injury among the risks. We explain the rule for your set.
Do drafts from a ceiling fan affect a vent-free burner?
They can. Manuals warn that drafts from fans, vents and returns alter the flame pattern and can cause soot or pilot outages. We watch the flame with the fan on and then off, so you can see the difference yourself.
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Our team will contact you to arrange your inspection.
Chimney & Fireplace Brands We Work With
DuraVent 
Olympia Chimney and Venting Copperfield Chimney Supply 
Rutland Heatilator Heat & Glo
