
Ventless gas logs, pilots and burners repaired in Lauderdale Harbours
We light the unit with you at the end, so you see a correct pilot and flame before we leave.
- Owned and run locally
- Available for same-day service
- Fully licensed and insured
- Family owned and run
Signs a ventless gas fireplace needs service
- Pilot lights but burner will not
- Roaring or whistling from the burner
- Control knob stiff or stuck
- Pilot flame not touching its sensor
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Servicing the ODS pilot, burner and logs
Natural gas and propane burners are not interchangeable
A vent-free burner is built for one gas. The rating plate says which, and the orifices, pilot and control are matched to it. Some manuals state plainly that converting the unit in the field to the other gas is not permitted.
If your home changed fuel, or you bought a unit for the other gas, tell us before the visit. Where the maker offers a correct factory assembly for the other fuel, we explain it and price it separately. We do not drill orifices or swap pilots to make a burner run on a gas it was not built for.
Keeping added decorations off vent-free burners
Pine cones, glass beads, extra stones or a log from an old set can look appealing on a burner. Vent-free manuals allow only the listed accessories for the model. Anything else sits in the flame path the listing did not test, and it can cause soot or change the pilot's air.
If decorations were added, we remove them and explain why. Where the maker offers a listed decorative kit, we can tell you about it. The unit then burns as tested, which is the whole point of the listing.
Where vent-free logs may run only as vented
One log set manual notes that some codes allow its burner to run only in a vented mode, with the damper open. The code in force for your home governs that choice, not the maker's brochure. The installation should have been set up to match.
We check how your set is being run and what its manual allows. If the unit is running vent-free where only vented use is allowed, we explain that and what would need to change. Questions about how a rule applies can also go to your local building department.
Leak checks on the gas joints we disturb
Any joint we open during vent-free service is leak checked before we leave. The manuals ask for a leak detection solution or a detector, not a flame. The check covers the pilot line, the valve connections and anything else we touched.
Joints we did not open are not part of that check, and we say so. If we notice a problem on the supply side, we tell you and name the right trade. The written record lists which joints were tested.
Where the ventless repair scope starts and stops
- ODS pilot flame against the manual
- Control compartment cleaned
- Room volume against the rating plate
- Bedroom or bathroom location review
Before your vent-free fireplace visit
What causes black soot to build up on vent-free logs?
Logs out of position, too much ember material, dirty burner ports, drafts, a propane tank running low or residue from candles in the room. We look at each cause, correct the one we find and show you the clean flame afterward.
Do you replace a failed ODS pilot with a generic part?
No. We use the pilot listed for your burner system and fuel. One maker states that a failed ODS pilot should be replaced with the same model. Pilots that look alike can differ in how they sense oxygen.
Can I dust the logs myself between service visits?
Light dusting is fine when the unit is off and cool, using a soft brush or a vacuum with a brush attachment and no cleaning fluids. Note each log's position against the diagram first, and leave the pilot and burner to us.
We received your request
Our team will contact you to arrange your inspection.
Chimney & Fireplace Brands We Work With
DuraVent 
Olympia Chimney and Venting Copperfield Chimney Supply 
Rutland Heatilator Heat & Glo
