Ventless gas fireplace repair for homes in Mission Bay
Burner, pressure and pilot checks for ventless fireplaces and log sets in homes across Mission Bay.
- Owned and run locally
- Available for same-day service
- Fully licensed and insured
- Family owned and run
Clues that the ODS pilot or burner needs attention
- Igniter clicks with no flame
- No spark at the pilot
- Unit unused for a long stretch
- Pilot hard to light after gas work
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The work behind a vent-free fireplace visit
Natural gas and propane burners are not interchangeable
A vent-free burner is built for one gas. The rating plate says which, and the orifices, pilot and control are matched to it. Some manuals state plainly that converting the unit in the field to the other gas is not permitted.
If your home changed fuel, or you bought a unit for the other gas, tell us before the visit. Where the maker offers a correct factory assembly for the other fuel, we explain it and price it separately. We do not drill orifices or swap pilots to make a burner run on a gas it was not built for.
A vent-free flame lower than it used to be
A flame that has grown smaller over time usually has a plain cause. The thermostat or remote may be set low, the burner orifice may be partly blocked, or the pressure reaching the burner may have dropped. Dirty ports can shorten the flame along part of the burner.
Tell us whether the change came slowly or all at once. We check the setting first, then the pressure and the gas path. If the burner is doing what the manual describes at that setting, we show you how to adjust it rather than replace anything.
Moving from vent-free to a vented gas unit
Some owners decide they would rather have a vented gas fireplace or vented logs. That is a different installation with its own listing, its own venting rules and its own manual. It is not a repair to the vent-free unit, and it is not priced as one.
If that is where you are heading, we explain what changes and give that work its own estimate. The vent-free unit can still be serviced in the meantime, so it runs correctly until the change. Nothing about the switch is assumed or bundled into a repair price.
Letting a vent-free unit cool before service
Burners, logs, glass and screens stay hot for a while after a vent-free unit shuts off. The manuals ask that service and cleaning wait until everything is cool. If you have been running the unit before the visit, turn it off early so the wait is short.
Cooling also lets us see the pilot and ports as they are, without disturbing fresh soot. We use that time to read the rating plate, find the manual and talk through what you have noticed since the problem began.
What a ventless fireplace estimate lists
- Pilot air intake openings cleaned
- Ember layer thinned or renewed
- Gas control knob and valve operation
- Screen and liner panels inspected
Oxygen depletion sensor questions, answered
Do you replace a failed ODS pilot with a generic part?
No. We use the pilot listed for your burner system and fuel. One maker states that a failed ODS pilot should be replaced with the same model. Pilots that look alike can differ in how they sense oxygen.
Can I dust the logs myself between service visits?
Light dusting is fine when the unit is off and cool, using a soft brush or a vacuum with a brush attachment and no cleaning fluids. Note each log's position against the diagram first, and leave the pilot and burner to us.
Do you service vent-free log sets as well as complete units?
Yes. We service self-contained vent-free fireplaces and vent-free log sets in existing fireplaces. For a log set, we also check the host fireplace, its damper and its clearances, because the listing covers the combination.
Proudly American
Local service. Careful repairs. A fireplace worth coming home to.
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Chimney & Fireplace Brands We Work With
DuraVent 
Olympia Chimney and Venting 
Copperfield Chimney Supply 
Rutland 
Heatilator 
Heat & Glo