Ventless fireplace repair, matched to the manual, in The Crossings
Vent-free work you approve inside 72 hours of your free inspection is priced with a 10% discount.
- Owned and run locally
- Available for same-day service
- Fully licensed and insured
- Family owned and run
When a vent-free fireplace in The Crossings needs a look
- Igniter clicks with no flame
- Soot on logs or firebox walls
- Smoke from logs after break-in
- Unit exposed to water or flooding
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The work behind a vent-free fireplace visit
When ventless parts are no longer made
Makers retire models, and parts for older vent-free burners can run out. We check the published parts list and any maker notes before giving an answer. Sometimes a later listed part replaces the old one, and the maker's note says so.
When no listed part exists, a repair within the listing may not be possible. We tell you that plainly and explain the options, which can include a complete replacement burner system for the same host. The choice of next step stays with you, and nothing is ordered without your approval.
Candles and air fresheners near vent-free fires
Vent-free manuals warn that burning candles, plug-in air fresheners and sprays in the room can create odors and a residue that looks like soot. The unit draws that air into its flame. The result can be blamed on the burner when the source is elsewhere.
Mention what else burns or scents the room. If those products are in regular use, we may suggest a trial without them before any repair. That step is free to try and can save a part that did not need replacing.
The damper above a vent-free log set
In a wood fireplace fitted with vent-free logs, the damper is not something to seal shut or forget. Log set manuals say how it should be set for that model. Some tie an open damper to clearance or air rules, and at least one says the damper must not be sealed.
We check that the damper is set as the manual requires and that it moves as it should. If the damper is damaged, its repair is a separate item, and we name it on the estimate. Damper repair is quoted on its own.
Children, pets and a vent-free gas fire
A vent-free unit's glass, screen and surrounds get hot while it burns. The manuals ask that children and pets be kept away and that the screen stay in place. Pet hair also finds its way into the pilot and ports.
We check the screen and point out the hot surfaces on your model. If pets share the room, we may suggest more frequent cleaning of the pilot intakes. Any extra cleaning appears on the estimate as a line you approve.
What a ventless fireplace estimate lists
- Thermocouple or thermopile output check
- Burner primary air opening cleaned
- Main burner orifice size and condition
- Written record of the work
Ventless unit questions we hear often
Do vent-free logs have to sit in exact positions?
Yes. Each set comes with a placement diagram, and the flames are meant to rise between the logs. A log out of place can cause soot and poor combustion. We reset every piece to the diagram and check the flame before we leave.
Why does the flame on my log set look orange and stringy?
One common cause is too much ember material on the burner. Manuals ask for a light, fluffy layer, kept away from the pilot and the large ports. Dirty air openings and drafts can do it too, and we check each.
Is a vent-free unit meant to heat the whole house?
No. The Florida fuel gas code says unvented room heaters may not be the sole source of comfort heating in a home, and the manuals call them supplemental. They warm a room, with that room's air and volume in mind.
More Ways to Care for Your Fireplace
- Chimney Crown RepairRepair the damaged chimney top with an approach matched to the crown and supporting masonry.
- Chimney Masonry RepairRepair affected chimney brickwork and joints with materials selected for the construction already in place.
- Chimney Damper Repair and ReplacementRestore a usable damper mechanism after checking the plate, frame and control linkage.
- Prefab and Zero-Clearance Fireplace RepairIdentify and repair manufactured fireplace components using the appropriate model information.
Proudly American
Local service. Careful repairs. A fireplace worth coming home to.
Call Now (645) 465-4171We received your request
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Chimney & Fireplace Brands We Work With
DuraVent 
Olympia Chimney and Venting 
Copperfield Chimney Supply 
Rutland 
Heatilator 
Heat & Glo