Chimney animal removal for households in Croissant Park

A nest that blocks the draft

A nest or den in the flue can close off much of the passage. When a fire is lit below, smoke has nowhere to go and can spill into the room. A fireplace that suddenly draws badly after sitting unused may have this problem.

Do not test the fireplace to see if the smoke clears. Tell us what happened and when it started. We look for the blockage from above and below, and the clean-out restores the passage once the animal question is settled.

Who comes to deal with the chimney

The chimney side of an animal problem is handled by our family team, who also explain each step. Questions about the flue go to whoever looked into it.

Being locally owned, we would sooner walk through the plan again, step by step, than leave you guessing. If a question falls outside our work, such as the handling of a protected species, we say so and point you to the right people. Our aim is a plan you understand from start to finish.

Chimney animals in a rented home

In a rented home, the tenant usually hears the animal first and the owner decides on the work. Tell us who is arranging the visit and who approves repairs, such as the cap.

We can share the estimate and written record with both if you ask. The tenant can help with access and describe the sounds. Clear roles mean the animal is not left in the chimney while approvals go back and forth. We can also send the findings to the owner directly if that is easier.

Details that help us plan the animal visit

A short description on the phone helps us plan the free inspection and bring the right equipment. These details help most.

Nothing on the list is required to book. If you are unsure about any of it, say so, and we find out during the visit. Call us with what you know.

• What you hear, and at what time of day
• When the noises started and whether they have changed
• Whether the damper is open or closed
• Whether the chimney has a cap on top