Clean flues and clear findings for Melrose Manors chimneys
Brushes matched to the lining, loose deposits removed and hardened coatings explained before anything extra is priced.
- Owned and run locally
- Available for same-day service
- Fully licensed and insured
- Family owned and run
What prompts a chimney cleaning call
- Fires that are slow to draw
- Dark streaks running down the firebox wall
- Sticky residue around the damper frame
- Smoke puffing out as a fire starts
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Soot removal and findings, kept separate
The written record after your chimney cleaning
Once the cleaning is finished, we hand you a written record of the work. It lists the openings and flues cleaned, the areas the brushes reached and any part that could not be reached. Findings from the visual check are listed apart from the completed work.
Keep the record with the fireplace manual. It helps whoever works on the chimney next and gives you a baseline for comparing deposits after the next stretch of fires. If a repair was recommended, the record shows what was seen so the estimate still makes sense later.
Cleaning two fireplaces on one chimney
Where two fireplaces share one chimney, find out whether each has its own flue. We confirm the layout before quoting, because cleaning one passage does not clean the other. The estimate lists each fireplace so the price covers what you expect.
Tell us whether both are used. An unused fireplace may still need its flue looked at if its damper is left open or its top is uncapped. We clean the flues you choose and note the condition of any we did not, so nothing is assumed to be clean.
Seeing what came down the flue
Before the bags leave, you can look at what came down. Fine dust, heavy flakes, a crust, leaves or pieces of masonry each mean something different. It helps to see it once, because the flue itself is out of view.
We describe each kind of debris in plain terms and say where in the passage it came from. If something points to a problem at the top or in the lining, that is where the conversation goes next. If it all looks ordinary, we say that too.
When the cleaning scope changes partway through
Sometimes the flue holds more than the free inspection could show. A hidden blockage or a glazed layer above the reach of a light are examples. When that happens, we stop and explain what changed before going further.
You then choose whether to add the new item, leave it for later or stop the cleaning where it is. The estimate is updated in writing before any added work begins. Nothing new appears on the bill that you did not agree to.
Your chimney sweep, itemized before work
- Blockage identified before any brushing
- Roof and gutter clean-up below the top
- Upfront price for the agreed cleaning
- Top-mounted damper gasket cleaned
Questions about soot, flues and sweeping
Is the cap screen cleaned as part of the sweep?
Yes, when the top can be reached safely. We brush the mesh and clear the opening. A torn, rusted or loose screen is noted and priced as a separate repair rather than patched without your approval.
Should I empty the ashes before you arrive?
No. Leave them where they are and let the fireplace go cold. We remove the ash with the rest of the debris and take it away, so nothing warm ends up in a household bin.
Is the cleaning covered by your workmanship warranty?
Yes. The warranty covers the work we did, which the written record describes. If something we handled does not work as it should afterward, tell us and we come back to look at it.
More Ways to Care for Your Fireplace
- Chimney Chase Cover ReplacementReplace the chase top with a properly planned cover and clearly defined pipe connections.
- Ventless Gas Fireplace ServiceService the identified vent-free appliance without bypassing its required safety components.
- Chimney Flashing RepairRepair the chimney-to-roof connection with a scope that accounts for the adjoining roofing and masonry.
- Chimney Flue RepairAssess repairs to damaged existing flue linings and distinguish them from a new liner installation.
- Top-Sealing Damper InstallationFit a top-mounted damper only after checking the fireplace, product restrictions and control route.
We received your request
Our team will contact you to arrange your inspection.
Chimney & Fireplace Brands We Work With
DuraVent 
Olympia Chimney and Venting 
Copperfield Chimney Supply 
Rutland 
Heatilator 
Heat & Glo