Chimney and fireplace service for homes in Melrose Manors

Every job we finish in Melrose Manors closes with a written record of the work, which our family team treats as part of the job. The record says what we did, which parts and materials we used and which areas we could not see. It helps the next person who works on the chimney, whether that is us, a roofer or a new owner.

For factory-built fireplaces it matters even more, because the listing depends on approved parts, and the record shows which part numbers went in. For masonry, it notes the type of repair and the extent, so a later crack can be compared with what was fixed. Manufacturers' manuals often ask that service be done to their instructions, and a clear record shows that it was.

The record also supports our workmanship warranty, because it defines exactly what the warranty covers. It all starts with a free inspection and a written estimate with upfront pricing and no hidden fees. 10% comes off each service you approve by the time 72 hours have passed from your free inspection. The estimate and the record use the same names for each part, so you can match what was quoted with what was done.

Keep the record with your fireplace manual and any earlier paperwork, in one folder with the house documents. If you have records from previous chimney work, share them at the visit, as they help us understand the history. Where we could not reach a part of the chimney, the record says so, rather than implying it was checked.

Sweeping, masonry, caps, crowns, flashing, liners and fireplaces of every fuel type are all recorded the same way in Melrose Manors. We leave the work area clean, and an open chimney is covered whenever the work stops overnight.