Fireplace Repair and service for Galt Ocean Mile fireplaces
Prices set out before work, nothing hidden in the total and a written record once the fireplace is repaired.
- Owned and run locally
- Available for same-day service
- Fully licensed and insured
- Family owned and run
Signs your wood fireplace needs attention
- Cracked tile on the hearth
- Debris dropping onto the grate
- Gap between the face and the wall
- Loud cracking during a fire
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Fireplace maintenance and repair, explained
A written record of the fireplace work
Once the repair is complete, a written record of the work is yours to keep. It names the parts replaced or repaired, the materials used and anything we saw but did not touch. Keep it with the fireplace manual and any earlier invoices.
That record helps the next person who looks at the fireplace, whether it is us or someone else. It also lets you check that the work matches what you approved. If a question comes up later, the record gives both of us the same starting point.
Different mortars for different parts of the fireplace
A masonry fireplace uses more than one mortar. The firebox needs refractory mortar in thin joints, while the face and outer brickwork take conventional masonry mortar. Brick industry guidance explains that each mortar has to suit the heat and exposure where it sits.
A repair that puts the wrong mortar in the wrong place fails early. We name the material for each area on the estimate, so you can see that the firebox and the face are treated differently. If a past repair used an unsuitable mortar, we say so and include removing it.
Gas logs in a wood firebox and the damper
Where gas logs sit in a wood-burning fireplace, the damper setting follows the log manual. Vented logs rely on an open flue. A damper that has been closed, or that drifts shut on its own, turns a working log set into a smoke and fume problem.
We check that the damper can be held in the position the log manual requires. If the logs or their controls need attention, that goes to our gas services. The damper and the firebox around the logs stay with the fireplace repair, each listed so it is clear.
Returning the fireplace to use after a repair
Some repair materials need drying time or a curing fire before normal use, following the product's directions. Replaced parts in a factory-built unit may have their own first-fire steps in the manual. We explain what applies to your repair before we leave.
Follow those steps rather than lighting a full fire straight away. If something looks or sounds wrong during the early fires, stop and tell us. The workmanship warranty covers the repair, and speaking up early keeps a small issue small.
Line items in a fireplace maintenance estimate
- Damper movement and seal
- Hearth extension surface and edges
- Combustible trim near the opening
- Outside air control, where fitted
Fireplace Repair answers for homes in Galt Ocean Mile
Can you match the brick or stone on my fireplace face?
Often closely, though an exact match to aged brick or discontinued tile is not certain. We talk through the options before anything is removed, so you know what the repaired face is likely to look like.
Can you look at the damper behind my gas logs?
Yes. The damper and firebox around gas logs are fireplace parts. The log manual decides the damper setting, and we check that it can be held there. Faults in the logs or their controls go to our gas services.
What should I do with ashes before the visit?
Wait until they are cold, then place them in a covered metal container kept outside on a surface that will not burn. If you are unsure whether they have cooled, leave them in the firebox and tell us.
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Our team will contact you to arrange your inspection.
Chimney & Fireplace Brands We Work With
DuraVent 
Olympia Chimney and Venting 
Copperfield Chimney Supply 
Rutland 
Heatilator 
Heat & Glo