Vent-free fireplace service and repair in Kendale Lakes
Vent-free work you approve inside 72 hours of your free inspection is priced with a 10% discount.
- Owned and run locally
- Available for same-day service
- Fully licensed and insured
- Family owned and run
Clues that the ODS pilot or burner needs attention
- Remote stopped lighting the fire
- Moisture on windows while it runs
- Uneven or delayed burner lighting
- Pilot flame not touching its sensor
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Vent-free fireplace service, from pilot to room
What the vent-free listing means for repairs
Vent-free room heaters and log sets are tested to ANSI Z21.11.2, the standard for unvented room heaters. The fuel gas volume of the Florida Building Code then asks that each one be installed to its listing and to the maker's instructions. Repairs sit inside that same boundary.
In practice, that means parts from the maker's list, settings from the manual and no changes the listing did not test. A repair that works but moves the unit outside its listing is not one we offer. We explain the boundary if a request would cross it.
Dusting vent-free logs between service visits
You can dust vent-free logs lightly when the unit is off and fully cool. A soft brush or a vacuum with a brush head works, and no cleaning liquids are needed. The trouble starts when logs are lifted and set back slightly off their marks.
Before dusting, look at the diagram and note where each piece sits. Leave the pilot, the ports and the ember layer alone. If a log does move, put it back to the diagram or tell us, and do not light the unit until it is right.
Broken or cracked vent-free logs
The manuals say not to run a vent-free unit with logs broken or out of position. A crack changes how flame meets the log, and a missing piece opens a path the burner was not tested with. Either can raise soot and upset the pilot.
We replace damaged logs with the maker's pieces for that set. A log from another brand, or a piece of decorative stone added for looks, is not a substitute. Old pieces are packed up and hauled away with the other debris.
Moving a vent-free log set to another fireplace
A vent-free set that worked in one fireplace is not automatically right for another. The new host must be listed for it, the room must suit its input and the clearances must match the manual. The connector route changes too.
Ask before moving a set between fireplaces or homes. We check the new setting against both manuals and the room rules in the fuel gas code. Moving and reconnecting the set is a separate item, and supply piping stays with a gas contractor.
Line items for vent-free fireplace service
- Rating plate, model and gas type
- ODS pilot flame against the manual
- Igniter, electrode and cable check
- Room volume against the rating plate
Oxygen depletion sensor questions, answered
What makes a vent-free fireplace shut itself off during use?
Often the oxygen depletion sensor pilot is reacting to the room air, to lint at its intakes or to low gas pressure. A worn sensing element can do it too. We check those in order before replacing anything, and we explain which one we found.
Can the burner run with the fireplace doors closed?
No. Log manuals require fireplace doors to be fully open whenever a vent-free burner operates. Closed doors can cause sooting and pilot outages, and one manual lists damage and injury among the risks. We explain the rule for your set.
Can my ventless unit be converted from propane to natural gas?
Some vent-free models state that field conversion is not permitted, and the unit must burn the gas on its rating plate. Where the maker offers a correct replacement for the other fuel, we explain it. We do not alter orifices on our own.
More Ways to Care for Your Fireplace
- Wood-Burning Fireplace Insert InstallationFit a wood-burning insert after assessing its host fireplace and full connection requirements.
- Spalling Brick Repair and Chimney Brick ReplacementReplace deteriorated chimney bricks while retaining suitable surrounding masonry.
- Chimney Crown RepairRepair the damaged chimney top with an approach matched to the crown and supporting masonry.
- Gas Fireplace Repair and ServiceGet a model-specific gas fireplace service plan for the fault you are seeing or the maintenance your unit needs.
- Firebox RepairRepair the damaged fireplace chamber using an approach suited to masonry or manufactured components.
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Local service. Careful repairs. A fireplace worth coming home to.
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Chimney & Fireplace Brands We Work With
DuraVent 
Olympia Chimney and Venting 
Copperfield Chimney Supply 
Rutland 
Heatilator 
Heat & Glo